I appreciate you getting back with me so promptly.

I've never had any issues with my drives, and I've tried on 2 different drives and keep getting the same message.

The attached message is the message I'm getting on Windows.

Also, I re-formatted both drives and still get the message. I have also tried creating the DCP directly onto my computer (no drive) and still get this message.

Bethany Nelson I Assistant Manager     
Office: 931.762.5885 I Cell: 931.242.1224 I bethany@nelsonavp.com

Nelson Studios I 2356 Springer Road I Lawrenceburg, TN 38464

---

From: cjflynn@digitaltesttools.com <cjflynn@digitaltesttools.com>
Sent: Wednesday, May 23, 2018 11:47:54 AM
To: Carl Hetherington via DCPomatic
Cc: Bethany Nelson
Subject: Re: [DCP-o-matic] DCP Error Message

 

Indeed; and check permissions on that disc. Indicators are that the User that you are logged in as only has READ permission. 

On a Mac you might be able to force the issue by doing a command-I (Info) on the drive, then at the very bottom you will see who has write permission. You might also see a locked lock. 

First thing is to click on the lock to unlock it. It should ask for a password. If you can get past that, see if you can click on the 'Read only’ Privilege of ‘everyone’ and change that to Read & Write. Do that for every Name on the list (this isn’t great protocol, but you need to get that DCP on the air!!!)

You can also click on the ‘+’ button and it should ask if you want to add you…whoever you are logged in as. 

Windows has similar methods, but I am not so versed.

Good luck and let us know the solution….CJ

On 23 May 2018, at 09:30, Carl Hetherington via DCPomatic <dcpomatic@carlh.net> wrote:

Hi Bethany,

I would guess that whatever you are writing the DCP to (USB drive or stick) has a problem. Can you try another?

If it's a Windows formatted stick it might be fixed by plugging it into a Windows machine.

Kind regards
Carl

On 23 May 2018 17:03:50 BST, Bethany Nelson via DCPomatic <dcpomatic@carlh.net> wrote:

Hi Carl,

I keep getting this error message from dcp. It's the first time I've seen this message and I've been using DCP for over a year now..

I've tried on 2 different computers. Both PC and Mac, and both are giving me the same error message.

I'm in a bit of a crunch as I have ads that have to start playing at our theatre before tomorrow. Any help is greatly appreciated!

Thanks, 

Bethany Nelson I Assistant Manager     
Office: 931.762.5885 I Cell: 931.242.1224 I bethany@nelsonavp.com

Nelson Studios I 2356 Springer Road I Lawrenceburg, TN 38464

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