Re: [DCP-o-matic] DCP ingest problem

Am 06.10.2018 um 23:15 schrieb iva_co via DCPomatic <dcpomatic(a)carlh.net>et>: Ok, let's wait for response from the cinema about the second hdd. Also could you provide some more detailed response from the cinema apart from just "the file is not appropriate video format"? We need exact text of error message. With screenshot of the error message if possible. -- Regards, Igor Voytovich 7 октября 2018, 00:00:29, от "Vidámi Péter" <headofproduction(a)adsservice.hu>hu>: Hi Igor, Via 500 GB samsung USB 3.0 HDD ext3/ext4 format. I have sent a second HDD to the cinema with the same DCP on it, to make a double check, but I have no feedback about it yet. Best regards, Péter Péter Vidámi Head of Production ADS Service Kft. H C 1112 Budapest Neszmélyi út 13./B. Tel: +36 1 224 56 95 fax: +36 1 224 56 97 http://www.adsservice.hu/ Feladó: iva_co <iva_co(a)ukr.net> Elküldve: 2018. október 6., szombat 22:55:31 Címzett: Vidámi Péter Másolatot kap: dcpomatic(a)carlh.net; carl(a)dcpomatic.com; Carl Hetherington Tárgy: Re: [DCP-o-matic] DCP ingest problem HI, Péter! How did you deliver the DCP to theater? On HDD or via internet? Is it archived? -- Regards, Igor Voytovich 6 октября 2018, 23:37:53, от "Vidámi Péter via DCPomatic" <dcpomatic(a)carlh.net>et>: Hello Carl and other Professionals! I have an issue with DCP-o-Matic 2.12.6. I have made a DCP, and it does not works on a DOLBY DSS 200 server & CHRISTIE CP 2230 projector. The DCP was made as an InterOp, non-encrypted, 24 FPS, Scope, 100 Mbit/sec bitrate DCP with 6 channel audio and no subtitle. It works in many cinemas, but it does not work in the mentioned one above. I have attached the followings in .rar: -The CLP, the assetmap, the pkl, and the volindex of the DCP which does not work -The preferences of the DCP (what setting I had in DCP-o-Matic when I made this DCP) -A screenshot about the folder of the DCP, which does not work -A screenshot from the cinema, which said that they receive the error message of something like this: "The file is not appropriate video format" As the actual screening is very close, I have to do something really quickly. My current plan is to import this InterOp DCP in the newest version DCP-O-Matic, and make an SMPTE version from it. Maybe SMPTE will work better than InterOp. I don't know whether it is matter that the DCP are in reels or continuous. What do you think? Do you have a better suggestion please? Any advice is very appreciated! Best regards, Péter _______________________________________________ DCPomatic mailing list DCPomatic(a)carlh.net http://main.carlh.net/cgi-bin/mailman/listinfo/dcpomatic _______________________________________________ DCPomatic mailing list DCPomatic(a)carlh.net http://main.carlh.net/cgi-bin/mailman/listinfo/dcpomatic