23 May
2018
23 May
'18
4:58 p.m.
I appreciate you getting back with me so promptly.
I've never had any issues with my drives, and I've tried on 2 different drives and
keep getting the same message.
The attached message is the message I'm getting on Windows.
Also, I re-formatted both drives and still get the message. I have also tried creating the
DCP directly onto my computer (no drive) and still get this message.
Bethany Nelson I Assistant Manager
Office: 931.762.5885 I Cell: 931.242.1224 I bethany(a)nelsonavp.com
<mailto:rickylee@nelsonavp.com>
Nelson Studios<http://www.nelsonavp.com/> I 2356 Springer Road I Lawrenceburg, TN
38464
________________________________
From: cjflynn(a)digitaltesttools.com <cjflynn(a)digitaltesttools.com>
Sent: Wednesday, May 23, 2018 11:47:54 AM
To: Carl Hetherington via DCPomatic
Cc: Bethany Nelson
Subject: Re: [DCP-o-matic] DCP Error Message
Indeed; and check permissions on that disc. Indicators are that the User that you are
logged in as only has READ permission.
On a Mac you might be able to force the issue by doing a command-I (Info) on the drive,
then at the very bottom you will see who has write permission. You might also see a locked
lock.
First thing is to click on the lock to unlock it. It should ask for a password. If you can
get past that, see if you can click on the 'Read only’ Privilege of ‘everyone’ and
change that to Read & Write. Do that for every Name on the list (this isn’t great
protocol, but you need to get that DCP on the air!!!)
You can also click on the ‘+’ button and it should ask if you want to add you…whoever you
are logged in as.
Windows has similar methods, but I am not so versed.
Good luck and let us know the solution….CJ
On 23 May 2018, at 09:30, Carl Hetherington via DCPomatic
<dcpomatic@carlh.net<mailto:dcpomatic@carlh.net>> wrote:
Hi Bethany,
I would guess that whatever you are writing the DCP to (USB drive or stick) has a problem.
Can you try another?
If it's a Windows formatted stick it might be fixed by plugging it into a Windows
machine.
Kind regards
Carl
On 23 May 2018 17:03:50 BST, Bethany Nelson via DCPomatic
<dcpomatic@carlh.net<mailto:dcpomatic@carlh.net>> wrote:
Hi Carl,
I keep getting this error message from dcp. It's the first time I've seen this
message and I've been using DCP for over a year now..
I've tried on 2 different computers. Both PC and Mac, and both are giving me the same
error message.
I'm in a bit of a crunch as I have ads that have to start playing at our theatre
before tomorrow. Any help is greatly appreciated!
Thanks,
Bethany Nelson I Assistant Manager
Office: 931.762.5885 I Cell: 931.242.1224 I bethany(a)nelsonavp.com
<mailto:rickylee@nelsonavp.com>
Nelson Studios<http://www.nelsonavp.com/> I 2356 Springer Road I Lawrenceburg, TN
38464
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