Yes, clarity is definitely better than brevity.

 

We have a location with two DCP encode machines (not exactly relevant), and for some reason, yesterday, we had a pair of content that would fail to transfer to the TMS at 92%, one feature, one trailer.

 

FTPing the content to the TMS left it complaining that the content was corrupted.

Directly transferring the content from the RAID to the Show Store would also freeze up at 92%.

Copying the content to a NTFS CRU drive left it invisible to either the TMS or the Dolby DSS100. 

Copying the content to an EXT2 CRU drive, then to the TMS, had the TMS complaining that it was corrupted upon attempt to ingest. 

Copying the content to an EXT2 CRU drive, then inserting it into the Dolby DSS100, had one live-playable, and one as ‘invalid content.’.

Ingesting the content resulted in neither one able to play.

Copying the one that worked as live play again to another EXT2 drive had the Dolby complaining that it was invalid content.

 

Now, I’m not saying that the DCPs were made corrupted (although I am asking if that has happened to anyone) by DCP-o-matic, but I am trying to figure out if anyone has insights on the myriad list of how the content kept changing what its deal is.

 

To my knowledge, no content made prior by DCP-o-Matic to those have ever been anything but capably created, and able to run in the most dire of circumstance.

 

It does sound to me like the RAID (a HighPoint RAID card) storage is kinda baked, but I thought I’d ask for other possibilities, and I don’t much want to subject myself to any of the fun people on Film-Tech, when I can ask the people who actually spend time creating content, and are less mean with their responses, which rarely reduce into verbal fistfights. 😊

 

Thanks folks!

 

Leslie

 

 

 

From: Carsten Kurz via DCPomatic
Sent: March 17, 2016 12:51 PM
To: carlh net dcpomatic
Subject: Re: [DCP-o-matic] DCPs not transferring

 

Am 16.03.2016 um 18:24 schrieb Leslie Hartmier via DCPomatic:

So, there's an issue we're having with some content not being able to be ingested to a Dolby DSS100, and have it run.

The content can (usually) be live played, but in this case as an example, it'll transfer (by FTP, USB or CRU) to about 92%, then fail.

Most content seems to work fine, but some of it...

Has anyone come across this, and if so, how did you rectify it?

I guess we need more information. Which media type/format/transfer do you use? Explain your workflow!

Are these shorts, ads, full length features?

- Carsten

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