Is there a file called "ffprobe.log" in your DCP-o-matic project folder?

On Wed, 20 Sep 2017, Billy Both wrote:

>
> Typically when I load in a video, the audio channels have a green mark indicating which channel will be encoded where is needs to go.  When I load in this video, it doesn’t show any
> green marks except the center channel.  When I analyze the audio, it only shows the center channel and non of the rest of the 7.1.
>
>  
>
> Sent from Mail for Windows 10
>
>  
>
> From: Carl Hetherington
> Sent: Wednesday, September 20, 2017 5:25 PM
> To: Billy Both
> Cc: Billy Both via DCPomatic
> Subject: Re: [DCP-o-matic] issue with prores file (.mov) not automaticallypopulating sound channels
>
>  
>
> On Wed, 20 Sep 2017 17:19:51 -0400
>
> Billy Both via DCPomatic <dcpomatic@carlh.net> wrote:
>
>  
>
> > Hello,
>
> >
>
> > I love your program and works great with everything I’m doing for the Melbourne Film Festival that I’m presenting all the entries. 
>
> >
>
> > The issue I’m having is a video that was sent in that is a ProRes/.mov video that is 7.1 sound is not automatically populating the sound channels for DCP-O-Matic. Can you help me
> with this issue?
>
>  
>
> Hi Billy,
>
>  
>
> Can you clarify what you mean by "not automatically populating"?  I'm not quite clear on it.
>
>  
>
> Kind regards,
>
> Carl
>
>  
>
>
> [icon-envelope-tick-green-avg-v1.png]
> Virus-free. www.avg.com
>
>
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