Hi Jim

It might be interesting to see if DCP-o-matic will happily make a new DCP
out of it with "force J2K re-encode" ticked.

Best
Carl

On Sat, 25 Jan 2020, Jim Dummett via DCPomatic wrote:

> Hi all.
>
> Anyone out there have access to a Wailua or recent version of EasyDCP Player+,
> and be willing to run a DCP through it for validation?
>
> This DCP is a 3 minute short which failed playback at a London cinema
> recently. The fault was that picture and sound cut out (screen black, silence)
> for a couple of seconds and then playback resumed, but it skipped forwards by
> about 1 minute. This behaviour was replicated on two different servers at this
> cinema, although weirdly it played back faultlessly at another cinema.
>
> The disturbing thing is that I cannot find any fault with the DCP with the
> tools I have available. I would really like to find out what the fault is so I
> can add tools to our workflow to catch similar faults in future.
>
> NB This DCP came from an unknown external source and was made with OpenDCP.
> However, we rewrapped it with DCP-o-matic (without force J2K re-encode) and
> the problem persisted in that rewrapped DCP.
>
> If anyone is able to help, would be amazing.
>
> Many thanks,
>
> Jim
>
>
>
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