Hi Carl,

 

Want to check with you, the photo below is it in DCP format?

 

I am trying to play the file inside the Video folder, able to play but no sound, may I know what cause this problem?

 

Thanks

 

Best Regards

Jax

 

 

-----Original Message-----
From: Carl Hetherington [mailto:cth@carlh.net]
Sent: Wednesday, June 08, 2016 9:58 PM
To: Jax <jxseah@hotmail.com>
Cc: dcpomatic@carlh.net
Subject: Re: [DCP-o-matic] DCP convertion from AVI

 

Hi Jax,

 

What file are you playing with Media Player?

 

Carl

 

On Wed, 8 Jun 2016 21:06:33 +0800

Jax <jxseah@hotmail.com> wrote:

 

> Hi Carl,

>

> I means after the conversion was done, I tried to play the video using

> Windows Media Player but it failed to play the sound.

>

> Thanks

>

> Best Regards

> Jax

>

>

> -----Original Message-----

> From: Carl Hetherington [mailto:cth@carlh.net]

> Sent: Wednesday, June 08, 2016 8:30 PM

> To: Jax <jxseah@hotmail.com>

> Cc: dcpomatic@carlh.net

> Subject: RE: [DCP-o-matic] DCP convertion from AVI

>

> Hi Jax,

>

> Do you mean when you play it back in DCP-o-matic?  That is only a

> preview, and there is no sound (yet) so that is normal.

>

> Best,

> Carl

>

> On Wed, 8 Jun 2016, Jax wrote:

>

> > Hi Carl,

> >

> > Thanks for your quick response.

> > May I know why my video have no sound after the conversion? Is it

> > because of my player not supported?

> >

> > Thanks

> >

> > Best Regards

> > Jax

> >

> > -----Original Message-----

> > From: Carl Hetherington [mailto:cth@carlh.net]

> > Sent: Wednesday, June 08, 2016 7:04 PM

> > To: Jax <jxseah@hotmail.com>

> > Cc: dcpomatic@carlh.net

> > Subject: Re: [DCP-o-matic] DCP convertion from AVI

> >

> > Hi Jax,

> >

> > Unfortunately playing back DCPs on your PC is not easy.  Here are

> > some possible solutions:

> >

> > http://dcpomatic.com/faq?id=9

> >

> > It may be easiest to take your DCP into the cinema and test it there.

> >

> > Best regards,

> > Carl

> >

> > On Wed, 8 Jun 2016, Jax via DCPomatic wrote:

> >

> > >

> > > Hi DCPomatic,

> > >

> > >  

> > >

> > > I am Jax from Singapore. Recently I am preparing a proposal video

> > > and planning to play it in a cinema movie hall, the cinema manager

> > > said I have

> > to convert my video to DCP format.

> > >

> > > I did use DCPomatic to convert my AVI video, but after the

> > > convertion, what software I can use to run the video? And when I

> > > use Windows Media

> > Player to play it, there are only video but no sound.

> > >

> > > May I know what cause this problem?

> > >

> > >  

> > >

> > > Thanks

> > >

> > >  

> > >

> > > Best Regards

> > >

> > > Jax

> > >

> > >  

> > >

> > >

> > >

> >

> >

>

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