Re: [DCP-o-matic] DCP Error Message

Ok, to answer your questions... *Attached photo is the version I'm currently running The error message that I'm getting when I save to my computer is the exact same message as I attached before. The programming error. What's weird is that things have been working just fine until today...I ran an ad last on this past Friday and everything went as usual. As far as what has changed...I can't think of anything that would have changed between Friday and today. Bethany Nelson I Assistant Manager      Office: 931.762.5885 I Cell: 931.242.1224 I bethany(a)nelsonavp.com Nelson Studios I 2356 Springer Road I Lawrenceburg, TN 38464 ____________________________________________________________________________________________________________________________________________________________________________________________________________ From: Carl Hetherington <cth(a)carlh.net> Sent: Wednesday, May 23, 2018 12:10:47 PM To: Bethany Nelson; Bethany Nelson via DCPomatic; Carl Hetherington via DCPomatic Subject: Re: [DCP-o-matic] DCP Error Message   That Windows error is probably something different but I'd need to know your DCP-o-matic version to investigate further. Cheers Carl On 23 May 2018 17:58:05 BST, Bethany Nelson via DCPomatic <dcpomatic(a)carlh.net> wrote: I appreciate you getting back with me so promptly. I've never had any issues with my drives, and I've tried on 2 different drives and keep getting the same message. The attached message is the message I'm getting on Windows. Also, I re-formatted both drives and still get the message. I have also tried creating the DCP directly onto my computer (no drive) and still get this message. Bethany Nelson I Assistant Manager      Office: 931.762.5885 I Cell: 931.242.1224 I bethany(a)nelsonavp.com Nelson Studios I 2356 Springer Road I Lawrenceburg, TN 38464 ____________________________________________________________________________________________________________________________________________________________________________________________________________ From: cjflynn(a)digitaltesttools.com <cjflynn(a)digitaltesttools.com> Sent: Wednesday, May 23, 2018 11:47:54 AM To: Carl Hetherington via DCPomatic Cc: Bethany Nelson Subject: Re: [DCP-o-matic] DCP Error Message   Indeed; and check permissions on that disc. Indicators are that the User that you are logged in as only has READ permission.  On a Mac you might be able to force the issue by doing a command-I (Info) on the drive, then at the very bottom you will see who has write permission. You might also see a locked lock.  First thing is to click on the lock to unlock it. It should ask for a password. If you can get past that, see if you can click on the 'Read only’ Privilege of ‘everyone’ and change that to Read & Write. Do that for every Name on the list (this isn’t great protocol, but you need to get that DCP on the air!!!) You can also click on the ‘+’ button and it should ask if you want to add you…whoever you are logged in as.  Windows has similar methods, but I am not so versed. Good luck and let us know the solution….CJ On 23 May 2018, at 09:30, Carl Hetherington via DCPomatic <dcpomatic(a)carlh.net> wrote: Hi Bethany, I would guess that whatever you are writing the DCP to (USB drive or stick) has a problem. Can you try another? If it's a Windows formatted stick it might be fixed by plugging it into a Windows machine. Kind regards Carl On 23 May 2018 17:03:50 BST, Bethany Nelson via DCPomatic <dcpomatic(a)carlh.net> wrote: Hi Carl, I keep getting this error message from dcp. It's the first time I've seen this message and I've been using DCP for over a year now.. I've tried on 2 different computers. Both PC and Mac, and both are giving me the same error message. I'm in a bit of a crunch as I have ads that have to start playing at our theatre before tomorrow. Any help is greatly appreciated! Thanks,  Bethany Nelson I Assistant Manager      Office: 931.762.5885 I Cell: 931.242.1224 I bethany(a)nelsonavp.com Nelson Studios I 2356 Springer Road I Lawrenceburg, TN 38464 _______________________________________________ DCPomatic mailing list DCPomatic(a)carlh.net http://main.carlh.net/cgi-bin/mailman/listinfo/dcpomatic