Hi Max
Thanks for your email, and the error log. it looks like 2.14.12 is indeed
broken. I've removed it from the site for a while until I can
investigate. Perhaps you could try 2.14.11 in the mean time.
Kind regards,
Carl
On Tue, 29 Oct 2019, Max Wilhelm via DCPomatic wrote:
Hello!
I am emailing you because (after upgrading) to DCP-o-matic 2.14.12, I have found that the
program no longer works.
I was running v 2.12.12 for quite a long time, but decided to try and upgrade when it
refused to convert a large mkv file. I thought maybe it was a bug that was later fixed.
However, the latest stable version on your site refuses to open on my Mac laptop. It
gives me an error log (pasted below).
The latest test version doesn’t even give me an error log, OS X just flat out tells me it
will not open.
I am running Mac OS 10.13.6
Is this a known problem? Or perhaps I am missing something
Thank you so much for any help you can provide. Your software is (usually) quite
incredible.
-Max
Process: dcpomatic2 [48755]
Path: /Applications/DCP-o-matic 2.app/Contents/MacOS/dcpomatic2
Identifier: com.dcpomatic
Version: 2.14.12
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: dcpomatic2 [48755]
User ID: 501
Date/Time: 2019-10-29 16:31:54.346 -0400
OS Version: Mac OS X 10.13.6 (17G6030)
Report Version: 12
Anonymous UUID: F7752C46-8A60-5BF1-036A-5685C3814874
Sleep/Wake UUID: DE1D445D-A226-4D13-9B5A-8BFC18A86E41
Time Awake Since Boot: 29000 seconds
Time Since Wake: 2400 seconds
System Integrity Protection: enabled
Crashed Thread: 0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: DYLD, [0x1] Library missing
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Users/*/libxml++-2.6.dylib
Referenced from: /Applications/DCP-o-matic 2.app/Contents/MacOS/dcpomatic2
Reason: image not found
Binary Images:
0x108e28000 - 0x108e9dfff +com.dcpomatic (2.14.12)
<7A1214F3-89E9-3A64-87CE-E8E70FF35421> /Applications/DCP-o-matic
2.app/Contents/MacOS/dcpomatic2
0x108f04000 - 0x10920fff7 +libdcpomatic2-wx.dylib (0)
<93700545-B169-3FDA-9964-72F3022691CB> /Applications/DCP-o-matic
2.app/Contents/Frameworks/libdcpomatic2-wx.dylib
0x1093fe000 - 0x1097e5fff +libdcpomatic2.dylib (0)
<86437FDA-ED19-3B7D-A221-70A84CAF6540> /Applications/DCP-o-matic
2.app/Contents/Frameworks/libdcpomatic2.dylib
0x1099d3000 - 0x1099e2ff7 +libboost_thread.dylib (0)
<B4796D2A-8969-35D6-9D22-C7CEF6E0A937> /Applications/DCP-o-matic
2.app/Contents/Frameworks/libboost_thread.dylib
0x109a00000 - 0x109a02fff +libboost_system.dylib (0)
<5E5CB712-44A2-3ADA-9C38-8804FB13A2D6> /Applications/DCP-o-matic
2.app/Contents/Frameworks/libboost_system.dylib
0x109a0d000 - 0x109a11ff7 +libboost_date_time.dylib (0)
<164F6DD7-E51B-39C3-951F-8239405FF017> /Applications/DCP-o-matic
2.app/Contents/Frameworks/libboost_date_time.dylib
0x109a22000 - 0x109cf4f37 +libdcp-1.0.dylib (0)
<5C831F2D-0DCB-3333-81C6-658B0B83A230> /Applications/DCP-o-matic
2.app/Contents/Frameworks/libdcp-1.0.dylib
0x109de1000 - 0x109de6ff7 +libcxml.0.0.0.dylib (0)
<381FD05F-3694-38C5-9E59-547A4A9AC10E> /Applications/DCP-o-matic
2.app/Contents/Frameworks/libcxml.0.0.0.dylib
0x113c6a000 - 0x113cb4acf dyld (551.5)
<30B355CB-35BA-3112-AA76-4E46CD45F699> /usr/lib/dyld
0x7fff3b0a6000 - 0x7fff3b334ff7 com.apple.audio.toolbox.AudioToolbox (1.14 -
1.14) <E0B8B5D8-80A0-308B-ABD6-F8612102B5D8>
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff3ba09000 - 0x7fff3ba09fff com.apple.Carbon (158 - 158)
<F8B370D9-2103-3276-821D-ACC756167F86>
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff3bf1b000 - 0x7fff3bf1bfff com.apple.Cocoa (6.11 - 22)
<8C1B3F7A-889A-3D71-A58C-C672665F9E78>
/System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff3ef32000 - 0x7fff3efcdfff com.apple.framework.IOKit (2.0.2 - 1445.71.5)
<59191D07-0C8E-3823-A124-CE46F1A35935>
/System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff46c7e000 - 0x7fff46c8dff3 com.apple.opengl (16.7.4 - 16.7.4)
<9BDE8FF9-5418-3C70-8D1C-09656884CE48>
/System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff623e4000 - 0x7fff623e5ffb libSystem.B.dylib (1252.50.4)
<88203CF0-5028-3653-BD02-A5E6DD7F1B2D> /usr/lib/libSystem.B.dylib
Model: MacBookPro10,1, BootROM 253.0.0.0.0, 4 processors, Intel Core i7, 2.3 GHz, 8 GB,
SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD,
0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD,
0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx
1.0 (7.21.190.19.1a4)
Bluetooth: Version 6.0.7f12, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
USB Device: My Passport 25E2
USB Device: Extreme SSD
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
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