Hi John (et al) 1) I’ve had the situation with a different GDC model where the USB connectors in the front wouldn’t ‘see’ a drive, but putting it into one of the USB connectors in the rear worked~! 2) Does your drive have multiple partitions? I also have noticed that when a drive is inserted and USB is selected from the Ingest pulldown, it presents a window that you can usually just hit Return for (when your drive only has one partition.) But, if you have 2 or more partitions, it will label those in a seeming odd way. For example, I have a Windows _something_ partition on one drive that also has an ext2 partition…on the list to select from the ext2 partition is the 4th – of only 2 partitions. Selecting that 4th one though, then hitting OK or Return opens the drive and ingesting can commence. Hope one of those suggestions helps~! C J Flynn Cinema Test Tools <http://cinematesttools.com/>