Hi Parke,
That is odd. I don't have access to Clipster myself.
Are they getting any sound, do you know? What are you validating with at
your end?
Regards,
Carl
On Sun, 14 Feb 2016, Parke Gregg via DCPomatic wrote:
Hi. I've sent an encrypted interop DCP (to Berlin
from US) to be screened in a room using DVC Clipster. They are having problems with it,
saying the image is black
and getting errors about the picture size and a mix of interop and SMPTE elements.
Everything passes validation on our end and plays fine on easyDCP player. We've
tried multiple keys, but that didn't seem to be the issue.
Any ideas on what is going on? Has anyone loaded a DOM DCP into a clipster before... are
they compatible?
-- Parke
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Parke Gregg
Colorist/Editor/Project Finisher
Stuck On On
www.stuckonon.com
512.535.4760
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