New subject: [DCP-o-matic] issue with prores file (.mov) not automaticallypopulating sound channels

20 Sep 2017

Is there a file called "ffprobe.log" in your DCP-o-matic project folder?
On Wed, 20 Sep 2017, Billy Both wrote:
...

 Typically when I load in a video, the audio channels have a green mark indicating which
channel will be encoded where is needs to go.  When I load in this video, it doesn’t show
any
 green marks except the center channel.  When I analyze the audio, it only shows the
center channel and non of the rest of the 7.1.

 Sent from Mail for Windows 10

 From: Carl Hetherington
 Sent: Wednesday, September 20, 2017 5:25 PM
 To: Billy Both
 Cc: Billy Both via DCPomatic
 Subject: Re: [DCP-o-matic] issue with prores file (.mov) not automaticallypopulating
sound channels

 On Wed, 20 Sep 2017 17:19:51 -0400
 Billy Both via DCPomatic &lt;dcpomatic(a)carlh.net&gt; wrote:

  Hello, 

  I love your program and works great with
everything I’m doing for the Melbourne Film Festival that I’m presenting all the entries. 

  The issue I’m having is a video that was sent in
that is a ProRes/.mov video that is 7.1 sound is not automatically populating the sound
channels for DCP-O-Matic. Can you help me  with this issue?

 Hi Billy,

 Can you clarify what you mean by "not automatically populating"?  I'm not
quite clear on it.

 Kind regards,
 Carl

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Re: [DCP-o-matic] issue with prores file (.mov) not automaticallypopulating sound channels