Hi Igor, Via 500 GB samsung USB 3.0 HDD ext3/ext4 format. I have sent a second HDD to the cinema with the same DCP on it, to make a double check, but I have no feedback about it yet. Best regards, P��ter P��ter Vid��mi Head of Production ADS Service Kft. H �C 1112 Budapest Neszm��lyi ��t 13./B. Tel: +36 1 224 56 95 fax: +36 1 224 56 97 http://www.adsservice.hu/ [��jj] ________________________________ Felad��: iva_co &lt;iva_co(a)ukr.net&gt; Elk��ldve: 2018. okt��ber 6., szombat 22:55:31 C��mzett: Vid��mi P��ter M��solatot kap: dcpomatic(a)carlh.net; carl(a)dcpomatic.com; Carl Hetherington T��rgy: Re: [DCP-o-matic] DCP ingest problem HI, P��ter! How did you deliver the DCP to theater? On HDD or via internet? Is it archived? -- Regards, Igor Voytovich 6 ��ܧ��ҧ�� 2018, 23:37:53, ��� "Vid��mi P��ter via DCPomatic" <dcpomatic@carlh.net<mailto:dcpomatic@carlh.net>>: Hello Carl and other Professionals! I have an issue with DCP-o-Matic 2.12.6. I have made a DCP, and it does not works on a DOLBY DSS 200 server & CHRISTIE CP 2230 projector. The DCP was made as an InterOp, non-encrypted, 24 FPS, Scope, 100 Mbit/sec bitrate DCP with 6 channel audio and no subtitle. It works in many cinemas, but it does not work in the mentioned one above. I have attached the followings in .rar: -The CLP, the assetmap, the pkl, and the volindex of the DCP which does not work -The preferences of the DCP (what setting I had in DCP-o-Matic when I made this DCP) -A screenshot about the folder of the DCP, which does not work -A screenshot from the cinema, which said that they receive the error message of something like this: "The file is not appropriate video format" As the actual screening is very close, I have to do something really quickly. My current plan is to import this InterOp DCP in the newest version DCP-O-Matic, and make an SMPTE version from it. Maybe SMPTE will work better than InterOp. I don't know whether it is matter that the DCP are in reels or continuous. What do you think? Do you have a better suggestion please? Any advice is very appreciated! Best regards, P��ter _______________________________________________ DCPomatic mailing list DCPomatic@carlh.net<mailto:DCPomatic@carlh.net> http://main.carlh.net/cgi-bin/mailman/listinfo/dcpomatic

Ok, let's wait for response from the cinema about the second hdd. Also could you provide some more detailed response from the cinema apart from just "the file is not appropriate video format"? We need exact text of error message. With screenshot of the error message if possible. -- Regards, Igor Voytovich 7 октября 2018, 00:00:29, от "Vidámi Péter" &lt;headofproduction(a)adsservice.hu&gt;hu>: Hi Igor,  Via 500 GB samsung USB 3.0 HDD ext3/ext4 format.  I have sent a second HDD to the cinema with the same DCP on it, to make a double check, but I have no feedback about it yet.  Best regards, Péter     Péter Vidámi Head of Production   ADS Service Kft. H C 1112 Budapest Neszmélyi út 13./B. Tel: +36 1 224 56 95 fax: +36 1 224 56 97 http://www.adsservice.hu/ Feladó: iva_co &lt;iva_co(a)ukr.net&gt; Elküldve: 2018. október 6., szombat 22:55:31 Címzett: Vidámi Péter Másolatot kap: dcpomatic(a)carlh.net; carl(a)dcpomatic.com; Carl Hetherington Tárgy: Re: [DCP-o-matic] DCP ingest problem HI, Péter! How did you deliver the DCP to theater? On HDD or via internet? Is it archived? -- Regards, Igor Voytovich 6 октября 2018, 23:37:53, от "Vidámi Péter via DCPomatic" &lt;dcpomatic(a)carlh.net&gt;et>: Hello Carl and other Professionals!  I have an issue with DCP-o-Matic 2.12.6.  I have made a DCP, and it does not works on a DOLBY DSS 200 server & CHRISTIE CP 2230 projector. The DCP was made as an InterOp, non-encrypted, 24 FPS, Scope, 100 Mbit/sec bitrate DCP with 6 channel audio and no subtitle. It works in many cinemas, but it does not work in the mentioned one above.  I have attached the followings in .rar: -The CLP, the assetmap, the pkl, and the volindex of the DCP which does not work -The preferences of the DCP (what setting I had in DCP-o-Matic when I made this DCP) -A screenshot about the folder of the DCP, which does not work -A screenshot from the cinema, which said that they receive the error message of something like this:  "The file is not appropriate video format" As the actual screening is very close, I have to do something really quickly.  My current plan is to import this InterOp DCP in the newest version DCP-O-Matic, and make an SMPTE version from it. Maybe SMPTE will work better than InterOp. I don't know whether it is matter that the DCP are in reels or continuous.  What do you think? Do you have a better suggestion please? Any advice is very appreciated! Best regards, Péter _______________________________________________ DCPomatic mailing list DCPomatic(a)carlh.net http://main.carlh.net/cgi-bin/mailman/listinfo/dcpomatic

Dear Iva, Carl, and others, I am unable to ask screenshot, as the „bad” DCP had been already deleted, but today an other cinema has intended the same error: „not supported file format”, this cinema has the same Dolby DSS 200-3 server just in case of the other cinema and a Christie CP2210 2K projector. It seems that the Dolby DSS 200-3 server make some test before playing the DCP, and that is where my Interop DCP fails. Do you have any experience with Dolby DSS 200-3? What kind of DCP can be played on it, made by DOM? Thank you and best regards, Péter Péter Vidámi Head of Production ADS Service Kft. H – 1112 Budapest Neszmélyi út 13./B. Tel: +36 1 224 56 95 fax: +36 1 224 56 97 http://www.adsservice.hu/ [ads_ploey_kombo_alairas_v3] From: iva_co [mailto:iva_co@ukr.net] Sent: Saturday, October 6, 2018 11:16 PM To: Vidámi Péter &lt;headofproduction(a)adsservice.hu&gt; Cc: dcpomatic(a)carlh.net; carl(a)dcpomatic.com; Carl Hetherington &lt;cth(a)carlh.net&gt; Subject: Re[2]: [DCP-o-matic] DCP ingest problem Ok, let's wait for response from the cinema about the second hdd. Also could you provide some more detailed response from the cinema apart from just "the file is not appropriate video format"? We need exact text of error message. With screenshot of the error message if possible. -- Regards, Igor Voytovich 7 октября 2018, 00:00:29, от "Vidámi Péter" <headofproduction@adsservice.hu<mailto:headofproduction@adsservice.hu>>: Hi Igor, Via 500 GB samsung USB 3.0 HDD ext3/ext4 format. I have sent a second HDD to the cinema with the same DCP on it, to make a double check, but I have no feedback about it yet. Best regards, Péter Péter Vidámi Head of Production ADS Service Kft. H C 1112 Budapest Neszmélyi út 13./B. Tel: +36 1 224 56 95<tel:+3612245695> fax: +36 1 224 56 97<tel:+3612245697> http://www.adsservice.hu/ ________________________________ Feladó: iva_co <iva_co@ukr.net<mailto:iva_co@ukr.net>> Elküldve: 2018. október 6., szombat 22:55:31 Címzett: Vidámi Péter Másolatot kap: dcpomatic@carlh.net<mailto:dcpomatic@carlh.net>; carl@dcpomatic.com<mailto:carl@dcpomatic.com>; Carl Hetherington Tárgy: Re: [DCP-o-matic] DCP ingest problem HI, Péter! How did you deliver the DCP to theater? On HDD or via internet? Is it archived? -- Regards, Igor Voytovich 6 октября 2018, 23:37:53, от "Vidámi Péter via DCPomatic" <dcpomatic@carlh.net<mailto:dcpomatic@carlh.net>>: Hello Carl and other Professionals! I have an issue with DCP-o-Matic 2.12.6. I have made a DCP, and it does not works on a DOLBY DSS 200 server & CHRISTIE CP 2230 projector. The DCP was made as an InterOp, non-encrypted, 24 FPS, Scope, 100 Mbit/sec bitrate DCP with 6 channel audio and no subtitle. It works in many cinemas, but it does not work in the mentioned one above. I have attached the followings in .rar: -The CLP, the assetmap, the pkl, and the volindex of the DCP which does not work -The preferences of the DCP (what setting I had in DCP-o-Matic when I made this DCP) -A screenshot about the folder of the DCP, which does not work -A screenshot from the cinema, which said that they receive the error message of something like this: "The file is not appropriate video format" As the actual screening is very close, I have to do something really quickly. My current plan is to import this InterOp DCP in the newest version DCP-O-Matic, and make an SMPTE version from it. Maybe SMPTE will work better than InterOp. I don't know whether it is matter that the DCP are in reels or continuous. What do you think? Do you have a better suggestion please? Any advice is very appreciated! Best regards, Péter _______________________________________________ DCPomatic mailing list DCPomatic@carlh.net<mailto:DCPomatic@carlh.net> http://main.carlh.net/cgi-bin/mailman/listinfo/dcpomatic

Hi Igor, Thank you for your quick response again! I have found a topic in the forum about the problems with Dolby DSS-200. https://dcpomatic.com/forum/viewtopic.php?f=2&t=965 The summary of it, that there was a openjpeg 'bug' introduced with DoM 2.11.23. Which means, as I understand, that there was an incopatibility problem caused by encoding the jpeg2000 files in DoM. The interesting part comes here, I used DoM 2.12.6, so it seems that the problem is still exist! So I decided to make a Version File from the original DCP. So, first I imported the OV DCP, and the KDM which belongs to it. After that I ticked the Use's this DCP's ... as OV and make VF checkbox in the tab of the video, and added new local language audio files instead of the original English. DoM made the version file DCP, which is 4GB. When I try to open this, it says NEEDs OV. And this is the part I don't know how to get further... How can cinemas play this Version File DCP? I am sure, that I have to copy the OV DCP and the VF DCP to the same HDD, but that is it? And how can the cinemas open the OV DCP without a KDM? Thank you for your time! Best regards, Péter Péter Vidámi Head of Production ADS Service Kft. H – 1112 Budapest Neszmélyi út 13./B. Tel: +36 1 224 56 95 fax: +36 1 224 56 97 http://www.adsservice.hu/ [újj] ________________________________ Feladó: iva_co &lt;iva_co(a)ukr.net&gt; Elküldve: 2018. október 8., hétfő 15:29:23 Címzett: Vidámi Péter Másolatot kap: dcpomatic(a)carlh.net; carl(a)dcpomatic.com; Carl Hetherington Tárgy: Re[2]: Re[2]: [DCP-o-matic] DCP ingest problem Hi, Vidámi. Any server makes test of DCP before playing, DSS-200 is not exception. I made many times IOP DCPs for DSS-200 and they played without any problem, but I don't know the suffix number of those server (3 in your case). Ask this cinema with DSS-200 for full text of error message. I've never managed Dolby DSS-200, but I'm sure it has logging. -- Regards, Igor Voytovich 08 октября 2018, 16:15:17, от "Vidámi Péter" &lt;headofproduction(a)adsservice.hu&gt;hu>: Dear Iva, Carl, and others, I am unable to ask screenshot, as the „bad” DCP had been already deleted, but today an other cinema has intended the same error: „not supported file format”, this cinema has the same Dolby DSS 200-3 server just in case of the other cinema and a Christie CP2210 2K projector. It seems that the Dolby DSS 200-3 server make some test before playing the DCP, and that is where my Interop DCP fails. Do you have any experience with Dolby DSS 200-3? What kind of DCP can be played on it, made by DOM? Thank you and best regards, Péter Péter Vidámi Head of Production ADS Service Kft. H – 1112 Budapest Neszmélyi út 13./B. Tel: +36 1 224 56 95<tel:+3612245695> fax: +36 1 224 56 97<tel:+3612245697> http://www.adsservice.hu/ [ads_ploey_kombo_alairas_v3] From: iva_co [mailto:iva_co@ukr.net] Sent: Saturday, October 6, 2018 11:16 PM To: Vidámi Péter <headofproduction@adsservice.hu<mailto:headofproduction@adsservice.hu>> Cc: dcpomatic@carlh.net<mailto:dcpomatic@carlh.net>; carl@dcpomatic.com<mailto:carl@dcpomatic.com>; Carl Hetherington <cth@carlh.net<mailto:cth@carlh.net>> Subject: Re[2]: [DCP-o-matic] DCP ingest problem Ok, let's wait for response from the cinema about the second hdd. Also could you provide some more detailed response from the cinema apart from just "the file is not appropriate video format"? We need exact text of error message. With screenshot of the error message if possible. -- Regards, Igor Voytovich 7 октября 2018, 00:00:29, от "Vidámi Péter" <headofproduction@adsservice.hu<mailto:headofproduction@adsservice.hu>>: Hi Igor, Via 500 GB samsung USB 3.0 HDD ext3/ext4 format. I have sent a second HDD to the cinema with the same DCP on it, to make a double check, but I have no feedback about it yet. Best regards, Péter Péter Vidámi Head of Production ADS Service Kft. H C 1112 Budapest Neszmélyi út 13./B. Tel: +36 1 224 56 95<tel:+3612245695> fax: +36 1 224 56 97<tel:+3612245697> http://www.adsservice.hu/ ________________________________ Feladó: iva_co <iva_co@ukr.net<mailto:iva_co@ukr.net>> Elküldve: 2018. október 6., szombat 22:55:31 Címzett: Vidámi Péter Másolatot kap: dcpomatic@carlh.net<mailto:dcpomatic@carlh.net>; carl@dcpomatic.com<mailto:carl@dcpomatic.com>; Carl Hetherington Tárgy: Re: [DCP-o-matic] DCP ingest problem HI, Péter! How did you deliver the DCP to theater? On HDD or via internet? Is it archived? -- Regards, Igor Voytovich 6 октября 2018, 23:37:53, от "Vidámi Péter via DCPomatic" <dcpomatic@carlh.net<mailto:dcpomatic@carlh.net>>: Hello Carl and other Professionals! I have an issue with DCP-o-Matic 2.12.6. I have made a DCP, and it does not works on a DOLBY DSS 200 server & CHRISTIE CP 2230 projector. The DCP was made as an InterOp, non-encrypted, 24 FPS, Scope, 100 Mbit/sec bitrate DCP with 6 channel audio and no subtitle. It works in many cinemas, but it does not work in the mentioned one above. I have attached the followings in .rar: -The CLP, the assetmap, the pkl, and the volindex of the DCP which does not work -The preferences of the DCP (what setting I had in DCP-o-Matic when I made this DCP) -A screenshot about the folder of the DCP, which does not work -A screenshot from the cinema, which said that they receive the error message of something like this: "The file is not appropriate video format" As the actual screening is very close, I have to do something really quickly. My current plan is to import this InterOp DCP in the newest version DCP-O-Matic, and make an SMPTE version from it. Maybe SMPTE will work better than InterOp. I don't know whether it is matter that the DCP are in reels or continuous. What do you think? Do you have a better suggestion please? Any advice is very appreciated! Best regards, Péter _______________________________________________ DCPomatic mailing list DCPomatic@carlh.net<mailto:DCPomatic@carlh.net> http://main.carlh.net/cgi-bin/mailman/listinfo/dcpomatic

Hi Igor, I was able to make a screenshot about the error, please find attached. Best regards, Péter Péter Vidámi Head of Production ADS Service Kft. H – 1112 Budapest Neszmélyi út 13./B. Tel: +36 1 224 56 95 fax: +36 1 224 56 97 http://www.adsservice.hu/ [ads_ploey_kombo_alairas_v3] From: iva_co [mailto:iva_co@ukr.net] Sent: Monday, October 8, 2018 3:29 PM To: Vidámi Péter &lt;headofproduction(a)adsservice.hu&gt; Cc: dcpomatic(a)carlh.net; carl(a)dcpomatic.com; Carl Hetherington &lt;cth(a)carlh.net&gt; Subject: Re[2]: Re[2]: [DCP-o-matic] DCP ingest problem Hi, Vidámi. Any server makes test of DCP before playing, DSS-200 is not exception. I made many times IOP DCPs for DSS-200 and they played without any problem, but I don't know the suffix number of those server (3 in your case). Ask this cinema with DSS-200 for full text of error message. I've never managed Dolby DSS-200, but I'm sure it has logging. -- Regards, Igor Voytovich 08 октября 2018, 16:15:17, от "Vidámi Péter" <headofproduction@adsservice.hu<mailto:headofproduction@adsservice.hu>>: Dear Iva, Carl, and others, I am unable to ask screenshot, as the „bad” DCP had been already deleted, but today an other cinema has intended the same error: „not supported file format”, this cinema has the same Dolby DSS 200-3 server just in case of the other cinema and a Christie CP2210 2K projector. It seems that the Dolby DSS 200-3 server make some test before playing the DCP, and that is where my Interop DCP fails. Do you have any experience with Dolby DSS 200-3? What kind of DCP can be played on it, made by DOM? Thank you and best regards, Péter Péter Vidámi Head of Production ADS Service Kft. H – 1112 Budapest Neszmélyi út 13./B. Tel: +36 1 224 56 95<tel:+3612245695> fax: +36 1 224 56 97<tel:+3612245697> http://www.adsservice.hu/ [ads_ploey_kombo_alairas_v3] From: iva_co [mailto:iva_co@ukr.net] Sent: Saturday, October 6, 2018 11:16 PM To: Vidámi Péter <headofproduction@adsservice.hu<mailto:headofproduction@adsservice.hu>> Cc: dcpomatic@carlh.net<mailto:dcpomatic@carlh.net>; carl@dcpomatic.com<mailto:carl@dcpomatic.com>; Carl Hetherington <cth@carlh.net<mailto:cth@carlh.net>> Subject: Re[2]: [DCP-o-matic] DCP ingest problem Ok, let's wait for response from the cinema about the second hdd. Also could you provide some more detailed response from the cinema apart from just "the file is not appropriate video format"? We need exact text of error message. With screenshot of the error message if possible. -- Regards, Igor Voytovich 7 октября 2018, 00:00:29, от "Vidámi Péter" <headofproduction@adsservice.hu<mailto:headofproduction@adsservice.hu>>: Hi Igor, Via 500 GB samsung USB 3.0 HDD ext3/ext4 format. I have sent a second HDD to the cinema with the same DCP on it, to make a double check, but I have no feedback about it yet. Best regards, Péter Péter Vidámi Head of Production ADS Service Kft. H C 1112 Budapest Neszmélyi út 13./B. Tel: +36 1 224 56 95<tel:+3612245695> fax: +36 1 224 56 97<tel:+3612245697> http://www.adsservice.hu/ ________________________________ Feladó: iva_co <iva_co@ukr.net<mailto:iva_co@ukr.net>> Elküldve: 2018. október 6., szombat 22:55:31 Címzett: Vidámi Péter Másolatot kap: dcpomatic@carlh.net<mailto:dcpomatic@carlh.net>; carl@dcpomatic.com<mailto:carl@dcpomatic.com>; Carl Hetherington Tárgy: Re: [DCP-o-matic] DCP ingest problem HI, Péter! How did you deliver the DCP to theater? On HDD or via internet? Is it archived? -- Regards, Igor Voytovich 6 октября 2018, 23:37:53, от "Vidámi Péter via DCPomatic" <dcpomatic@carlh.net<mailto:dcpomatic@carlh.net>>: Hello Carl and other Professionals! I have an issue with DCP-o-Matic 2.12.6. I have made a DCP, and it does not works on a DOLBY DSS 200 server & CHRISTIE CP 2230 projector. The DCP was made as an InterOp, non-encrypted, 24 FPS, Scope, 100 Mbit/sec bitrate DCP with 6 channel audio and no subtitle. It works in many cinemas, but it does not work in the mentioned one above. I have attached the followings in .rar: -The CLP, the assetmap, the pkl, and the volindex of the DCP which does not work -The preferences of the DCP (what setting I had in DCP-o-Matic when I made this DCP) -A screenshot about the folder of the DCP, which does not work -A screenshot from the cinema, which said that they receive the error message of something like this: "The file is not appropriate video format" As the actual screening is very close, I have to do something really quickly. My current plan is to import this InterOp DCP in the newest version DCP-O-Matic, and make an SMPTE version from it. Maybe SMPTE will work better than InterOp. I don't know whether it is matter that the DCP are in reels or continuous. What do you think? Do you have a better suggestion please? Any advice is very appreciated! Best regards, Péter _______________________________________________ DCPomatic mailing list DCPomatic@carlh.net<mailto:DCPomatic@carlh.net> http://main.carlh.net/cgi-bin/mailman/listinfo/dcpomatic

Am 26.10.2018 um 15:02 schrieb Vidámi Péter via DCPomatic: I guess we need to know more about that specific DCP/CPL. It seems there are other DCPs created with DOM without that issue on that server? Is that an OV, or a VF? DCP-o-matic has never been notorious for creating invalid DCPs - except for that short period between 2.11.21 and 2.11.34 or so, where an unlucky openjpeg patch sneaked in. Even those did not cause a playback rejection on Dolbys, but 'just' caused stuttering playback or stopping. Can you make the metadata of that specific DCP available - that is, everything except the MXF files? They should compress to a very small ZIP, so you can attach it to a mailinglist posting. - Carsten